Do I need to wear a helmet?
Yes. Local law requires riders to wear a helmet.
How do I start an e-scooter?
Visit our page Learn how to ride.
How do I contact Epic Electric Scooters?
Visit our contact page.
How do I rent an e-scooters?
Visit our how to rent page.
How do I end my ride?
Park the e-scooter in a designated parking spot, and click end ride on the app.
Why cant I end my ride?
E-scooters should be parked at the designated parking zone in order to end ride
I have run out of battery; what do I do?
Our operations keep track in real time of all e-scooters.
If e-scooter runs out of battery, leave it there and ensure it is out of the way of pedestrians. Our team will locate the e-scooter and change the battery.
Can I ride with somone the e-scooter?
No, one person per e-scooter is allowed.
How old do i have to be to ride an e-scooter?
19 years and older are allowed to ride an e-scooter.